Refund policy
RETURN & REFUND POLICY
All Sales Are Final All GripForge purchases are final. We do not accept returns and do not issue refunds for any reason.
Damaged Items — Only Exception The only exception to our no-refund policy is if your item arrives damaged. If your order arrives damaged, you must email us at gripforgeshop@outlook.com within 30 days of delivery with the following:
- Your order number
- Clear photos of the damage
Once reviewed and approved, we will issue a refund or replacement at our discretion. Claims submitted after 30 days of delivery will not be accepted. Claims submitted without photo evidence will not be accepted.
No Other Exceptions We do not issue refunds for change of mind, buyer's remorse, incorrect orders placed by the customer, or any reason outside of confirmed damage at delivery.
Questions? Reach out anytime: gripforgeshop@outlook.com